Airline Ground Handling Expert

2 days ago


Melbourne Airport, Australia Oceania Aviation Services Full time
About Oceania Aviation Services

Oceania Aviation Services is a leading Australian-owned Ground Handling Services Company, providing professional and efficient ground handling services to major airlines.

Our company combines innovative technology, expert employees, and a hands-on management style to deliver high-quality services across 23 locations in Australia and the Pacific.

Airline Ground Handling Expert Job Description

This role offers an exceptional opportunity for individuals who are passionate about delivering outstanding customer experiences.

As an Airline Ground Handling Expert, you will be responsible for greeting customers with a smile, processing travel documents, assigning seats, preparing boarding passes, and ensuring seamless gate boarding.

  • Greeting customers with a warm welcome at check-in
  • Verifying and checking travel documents meet requirements
  • Assigning seats on aircraft
  • Preparing and issuing boarding passes and baggage reclaim vouchers
  • Gate boarding and passenger marshalling
About You

We are looking for individuals who possess excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences.

To succeed in this role, you will need:

  • High proficiency in spoken and written English
  • Impeccable grooming and deportment
  • Proficient computer skills
  • Ability to work a 7-day rotating roster, including weekends and public holidays
What We Offer

Oceania Aviation Services offers a competitive salary range of $25.15 + 15% (excl. superannuation) for shifts between 04:00-07:00 and 20:00-00:00, $25.15 + 22.5% (excl. superannuation) for shifts between 00:00-04:00, time and a half on Saturdays, and double time on Sundays.

In addition, we offer a comprehensive benefits package, including:

  • 11% Superannuation
  • Uniforms paid for
  • Paid training and development opportunities
  • Cert III course enrollment
  • Fatigue management
  • Rosters published two weeks in advance
  • Flexible rostering for work-life balance
  • Internal advertising for promotional and secondment opportunities
  • Employee Assistance Program

At Oceania Aviation Services, we prioritize our team members' well-being and recognize their contributions. We foster a positive and inclusive work environment where everyone feels valued and respected.



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