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Aircraft Support Supervisor

2 months ago


Melbourne, Victoria, Australia Regional Express Holdings Limited Full time

Position Overview:

We are seeking a qualified candidate to take on the role of Aircraft Support Supervisor within our Melbourne Ramp team, focusing on our Domestic B operations.

Reporting Structure:

This role will report directly to the Ramp & Catering Manager in Melbourne.

Key Responsibilities:

  • Oversee all apron activities during your shift.
  • Act as a Team Leader when necessary.
  • Supervise on-duty Team Leaders and Aircraft Support Officers.
  • Assist the Ramp Manager with administrative tasks and reporting obligations.
  • Manage aircraft towing and coordinate with Engineering, Network Operations, and relevant airport authorities.
  • Ensure compliance with company policies and procedures among all staff.
  • Arrange for coverage during staff absences to maintain operational efficiency.
  • Manage staff overtime to ensure proper shift coverage and fair allocation.
  • Supervise catering operations on the apron.
  • Oversee freight operations on the apron.
  • Collaborate with other departments and suppliers to address daily operational matters, including GSE serviceability.
  • Ensure all GSE inspections are completed and any issues are reported promptly.
  • Assist in training and onboarding new personnel.
  • Conduct basic audits to promote continuous improvement and adherence to company standards.
  • Provide operational support as needed, including loading/unloading and other turnaround tasks.
  • Remain on-site until all assigned duties are completed.
  • Perform additional tasks as directed by the Ramp Manager.

Qualifications:

  • Previous experience in a supervisory capacity.
  • Background in the airline or related industry.
  • Ability to obtain an ASIC (Aviation Security Identification Card) and an airside driver's license.
  • Strong communication skills.
  • High level of professionalism.
  • Willingness to work shifts, including early mornings, evenings, and weekends.
  • Valid state driver's license is mandatory.
  • Excellent physical fitness.
  • Ability to work collaboratively in a team environment with a commitment to punctuality.