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Caregiver Scheduler

2 months ago

Caloundra, Australia Right at Home Full time
About Right at Home

Right at Home is a leading provider of in-home care and assistance, dedicated to improving the quality of life for our clients throughout the Sunshine Coast, Noosa, Gympie, and Moreton Bay regions.

About the Role

We are seeking a skilled Scheduler to join our team on a permanent full-time basis at our Caloundra facility. As a Scheduler, you will be responsible for:

  • Managing care worker schedules to meet client needs
  • Addressing scheduling conflicts or issues in a timely and professional manner
  • Actioning and documenting phone calls and communications relating to career scheduling, including roster changes, carer sick leave, and client enquiries
  • Contributing to the continuous improvement of our scheduling process to enhance service delivery
  • Professionally liaising with internal and external stakeholders
Requirements

To be successful in this role, you will need:

  • Experience in scheduling/rostering within the Age Care industry (desirable)
  • Intermediate computer literacy in using a variety of Microsoft Office programs and online systems
  • Exceptional interpersonal and communication skills
  • High attention to detail with the ability to prioritize competing or urgent tasks

You must also hold:

  • National criminal history/police check
  • Industry applicable licenses, including Working with Children check and NDIS worker screening
  • Valid First Aid and CPR certificate
  • Minimum of 2 COVID vaccinations
  • Open driver's license and reliable transportation
Culture and Benefits

Right at Home offers a fulfilling and rewarding career in a supportive and team-oriented environment. As a team member, you will be eligible for our Right About You rewards program from your first day with us.

How to Apply

If you are looking to take the next step in your career and join a supportive, ambitious, and fun employer, click "apply" to submit your application. Applications are reviewed on a regular basis, and only shortlisted candidates will be contacted.