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Fashion Retail Operations Leader

2 months ago


Belconnen, ACT, Australia Sussan Full time

About Sussan:

Sussan is a beloved brand in the fashion, sleepwear, and accessories sector, dedicated to empowering women across Australia through ethical and stylish choices. Our mission is to create collections that resonate with every woman's lifestyle, ensuring they feel confident and beautiful.

Role Overview:

As the Store Manager, you will take on a pivotal role in leading and mentoring your team while overseeing the daily operations of the store. Your responsibilities will encompass driving sales, managing budgets, and ensuring an outstanding customer experience.

Your extensive experience will be invaluable as you support and guide your team, fostering their professional growth. Your enthusiasm for leadership will shine through in your ability to inspire and engage your team, creating a positive and productive work environment.

Key Responsibilities:

  • Assessing store performance and pinpointing areas for sales enhancement.
  • Elevating customer satisfaction through attentive service, in-depth product knowledge, and current styling advice.
  • Cultivating a culture of trust and respect within the store while providing inspiration and coaching to team members.
  • Overseeing stock deliveries and managing the store's visual presentation.
  • Administering all store-related administrative duties, including payroll, banking, and efficient staff scheduling.

Benefits of Working with Us:

  • Comprehensive online training followed by hands-on instruction with your Business Manager to ensure your success.
  • Access to Management Development Programs that offer exciting career advancement opportunities within the Sussan Group.
  • A generous 50% discount on Sussan products, along with opportunities for monthly and seasonal bonuses.
  • Additional discounts available across our Sportsgirl and Suzanne Grae brands.
  • A balanced work-life schedule with a rotating roster that includes a 3-day weekend and no Sunday shifts.
  • Discounted private health insurance options through Medibank Private.
  • A referral program for team members.
  • Participation in Sussan's long-standing partnership with Breast Cancer Network Australia (BCNA).

If this role resonates with your professional aspirations, we would be excited to hear from you.

Sussan is dedicated to fostering an inclusive recruitment process, ensuring a fair experience for all candidates. We celebrate diversity and are committed to building a workplace culture that is accessible and welcoming.

Should you require any adjustments or support during the recruitment process, please let us know.

Stay connected with us on LinkedIn, Instagram, and Facebook for more insights into our brand.