Gaming Operations Manager
4 weeks ago
We are seeking an experienced Gaming Supervisor to join our team at The Grand Hotel in Frankston. As a key member of our PLG team, you will be responsible for overseeing gaming operations, ensuring regulatory compliance, and delivering an exceptional customer experience.
Key Responsibilities:
- Maintain a high standard of cleanliness, customer service, lighting, and ambiance in the gaming room.
- Oversee daily gaming operations, including game management and equipment functionality.
- Ensure all policies, procedures, and regulatory compliance requirements are met.
- Supervise and support gaming staff, providing training and guidance to maintain high performance standards.
Requirements:
- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Food Handlers Certificate - TAB Compliance - Previous experience in a similar role.
- Ability to lead, motivate, and manage staff effectively.
- Strong interpersonal skills - Willingness to work various shifts, including evenings, weekends, and holidays as needed.
What We Offer:
- Ongoing learning & development opportunities.
- Access to our year-round well-being initiatives, including our Employee Assistance Program for staff and family.
- Free onsite parking
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