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Strategic Account Partnership Lead

2 weeks ago


Sydney, New South Wales, Australia Square Full time
Strategic Account Partnership Lead

Square's Account Management team partners with high-value Australian business owners to help them leverage the full potential of Square's platform. As a Strategic Account Partnership Lead, you'll build lasting relationships with clients across various industries, understanding their unique needs and crafting innovative solutions to drive their success.

This role involves collaborating with diverse business owners to uncover new growth opportunities, expand partnerships, and negotiate mutually beneficial solutions. You'll become a trusted advisor, supporting clients day-to-day while identifying ways to tailor Square's products to suit complex business scenarios.

The ideal candidate will have experience in mid-market account management, business development, consulting, partnerships, sales, or sales engineering, with expertise in working with senior decision-makers. They will have a proven track record of managing projects with multiple company partners on behalf of customers.

You Will:

  • Build and maintain strategic partnerships with existing sellers to retain and grow Square's presence in mid-large market organizations
  • Take ownership of your managed book, overseeing business prioritization, contracting, technology strategy, and ongoing account management
  • Discover the challenges and aspirations of sellers within your book, using Square's platform and product portfolio to enable their success through up-sell and cross-sell opportunities
  • Partner with sales colleagues to establish and grow newly onboarded, high-value sellers
  • Be the 'voice of the seller,' curating analysis of product performance from your managed book and providing relevant feedback to inform product roadmap decision-making