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Academic Support Specialist

2 weeks ago

Adelaide, South Australia University of Adelaide Full time
Position Details
The University of Adelaide is seeking an experienced Academic Support Specialist to join its team. This role is responsible for delivering exceptional student services, managing enquiries, and providing non-academic support throughout the student lifecycle.

About the Job
This position requires strong analytical and problem-solving skills to work effectively with stakeholders across the University. You will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Responsibilities
Your key responsibilities will include:
- Providing support services to students, staff, and visitors
- Utilizing omni-channel services to meet demand
- Collaborating with stakeholders to deliver excellent student experiences

Requirements
To be successful in this role, you will need:
- Demonstrated experience in delivering customer-centred service
- Ability to learn new systems and adapt to new technologies
- Experience in a high-volume shared service structure

What We Offer
We offer a range of benefits, including salary packaging, flexible work arrangements, professional development programs, and on-campus health and fitness facilities.