IT Operations Specialist

1 week ago


Melbourne, Victoria, Australia Dassault Systèmes Full time
Unlock Your Potential with Dassault Systèmes

We are seeking an experienced IT Service Operations Engineer to join our team in Melbourne, Australia. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our IT infrastructure and delivering exceptional support to our users.

About the Role

This is an exciting opportunity for a technical professional who is passionate about delivering high-quality IT services. You will work closely with our corporate teams to align our local IT infrastructure with corporate standards and contribute to various corporate projects.

Key Responsibilities
  • Ensure office alignment to Corporate IT Standards and contribute to corporate projects.
  • Conduct user orientation and training.
  • Maintain local IT infrastructure according to business needs and corporate policy (LAN, Server & Storage, Audio-visual, laptops, phones, printers).
  • Ensure incident resolution based on Support SLA.
Requirements
  • Bachelor's degree in Computer Science or a related field.
  • Minimum 3 – 4 years IT Support & Administration Experience.
  • Solid experience in client PC support in Windows environment.
  • Proficient in Windows server install and Cisco network / ISP management & troubleshooting.
  • Knowledge of systems and storage such as: NetApp, Pure Storage Administration and VMware.
  • Up-to-date certifications preferred (MCP, CCNA, etc.).
  • Specifically interested in MS Server and VM skills.
What We Offer
  • A challenging role that allows you to grow professionally and personally.
  • The opportunity to work with a global leader in Scientific Software Engineering.
  • An international work environment with brilliant colleagues around the globe.
  • A conducive and supportive environment for career growth.
  • The chance to work on innovative projects and make a real impact.


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