High-End Client Liaison Specialist

2 weeks ago


Melbourne, Victoria, Australia Charterhouse Full time

About Charterhouse

Charterhouse is an award-winning investment firm dedicated to fostering a diverse and inclusive work environment. We strive to create a culture that values our employees' contributions and recognizes their achievements through quarterly awards.

About the Role

The Corporate Receptionist will be the primary point of contact for high-end clients, delivering exceptional first impressions through professionalism and warmth. This role combines customer service excellence with administrative support to ensure the smooth daily operation of the front desk and assist with events and functions.

Key Responsibilities

  • Customer Service: Manage incoming calls and greet clients with exceptional courtesy and professionalism.
  • Administrative Support: Provide high-level administrative assistance to the team, ensuring seamless day-to-day operations.
  • Event Coordination: Assist with organizing catering and coordinating events to meet client expectations.
  • Meeting Management: Oversee meeting room bookings, online scheduling, and email management to maintain efficient communication.
  • General Duties: Handle scheduling, appointments, and various administrative tasks as needed to ensure a productive work environment.

Requirements

  • Proven reception experience in either 5-star hotel or corporate environments.
  • Exceptional interpersonal skills and attention to detail to deliver high-quality services.
  • Proficiency in IT systems and presentation standards to maintain a professional image.

Benefits

  • A dynamic and inclusive team environment that promotes well-being and social initiatives.
  • A well-being program designed to support employee health and happiness.
  • Employee awards recognizing talent and contributions to foster a sense of community.

This opportunity is ideal for individuals who thrive in supportive environments and are passionate about creating positive first impressions.



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