Retail Store Operations Manager

2 days ago


Cheltenham, Victoria, Australia Hanes Australasia Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at Bonds Southland Store.

Key Responsibilities
  • To lead by example, creating memorable customer connections and empowering team members to deliver exceptional service.
  • To assist in the training and development of team members to help achieve store budgets and KPIs.
  • To execute Visual Merchandising in-store and manage high stock volumes, ensuring timely processing of deliveries.
  • To collaborate with the Store Manager on operational tasks and ad-hoc projects as required.
Required Skills and Qualifications
  • A proven track record in retail management, with experience in leading teams and driving sales growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • A strong focus on customer satisfaction, with a passion for delivering exceptional service.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Benefits
  • A competitive salary of AU$60,000 - AU$70,000 per annum, depending on experience.
  • Eligibility for monthly cash bonuses through our Retail Incentive Scheme.
  • Access to wellness days, enabling you to take time off to focus on your physical and mental well-being.
  • A generous clothing allowance to spend on new season Bonds gear.
  • Up to 50% discount off Hanes Brands products, including Bonds, Sheridan, Bras N Things, and Champion.
  • Exclusive discounts for family and friends.
  • Free skin checks, discounted health insurance cover, and access to our Employee Assistance Program (EAP).
  • Continual training and development opportunities, helping you grow as a leader in the retail industry.


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