Customer Service Representative

6 hours ago


West Richmond, Australia EG Australia Full time
About the Role

We are seeking a Customer Service Representative to join our frontline Fuel team at our West Richmond store. As part of this role, you will be required to work overnight availability on Wednesday to Thursday morning, Thursday to Friday morning and Friday to Saturday morning.

Key Responsibilities
  • Deliver excellent customer service to ensure customer satisfaction and loyalty
  • Promote products and deals in store to drive sales and revenue growth
  • Operate point of sale and monitor fuel/stock deliveries to ensure efficient inventory management
  • Maintain a safe working environment at all times to protect employees and customers
  • Maintain effective merchandising and stock control to ensure premium presentation of our stores
Requirements
  • Previous retail experience is preferred to support our store team
  • A confident attitude and energetic approach to every day
  • Excellent customer service skills and attention to detail
  • Ability to work in a fast-paced environment with multiple priorities
  • A great communicator who is solutions-focused
What's in it for you?
  • Competitive pay rate: $25.80 per hour + bonus + superannuation
  • Access to over 1000 Retailers offering discounts & cash back purchases
  • Save on fuel through our Team Fuel Discount when you fill up at EG
  • Access to employee well-being programs, free flu vouchers, free general counselling
  • 12 weeks paid parental leave for primary caregivers, keeping in touch days, parental leave vouchers
  • Opportunity to grow your career across an expanding national network


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