Community Collection Ambassador

2 weeks ago

Wodonga, Victoria, Australia beBeeEngagement Full time $73,600
Job Title: Collections Engagement Officer

This is a part-time, permanent role at Wodonga Council.

The successful candidate will have the opportunity to work in a diverse and busy environment, connecting people with stories, learning, and community through physical and digital resources.

Responsibilities include developing, maintaining, and promoting library collections, delivering engaging programs and activities, providing customer service, and collaborating with the team to achieve excellent results.

Suitable candidates will possess qualifications and/or experience in a library, museum, education, cultural, or customer service setting, along with knowledge of collection management and the role of libraries in community literacy.

Key Responsibilities:
  • Develop and deliver programs that provide opportunities for readers to engage with the collection and promote reading, learning, and discovery.
  • Build and maintain a vibrant, relevant, and diverse collection that reflects community needs and borrowing trends.
  • Provide professional front-of-house service across Hyphen, creating a welcoming experience for visitors.
  • Promote collections through displays, marketing, and reader advisory, connecting resources to programs and literacy development.
Requirements:
  • Qualifications and/or relevant experience in a library, museum, education, cultural, or customer service setting.
  • Experience in collections development, preferably in the context of Public Libraries.
  • Experience in developing and delivering public programs.
  • Experience in developing and delivering reader advisory and literacy development activities.
  • Demonstrated high level of administration skills with an eye for detail.
  • A high level of customer service skills and experience in a busy and varied customer service environment.
Benefits:
  • Career Development – Ongoing learning and progression opportunities.
  • Leave Entitlements – Generous leave to support work-life balance.
  • Flexible Work Options – Adaptable hours and flexible work arrangements.
  • Health & Wellbeing – Access to wellness initiatives.
How to Apply:

To apply, submit a cover letter addressing the key selection criteria and upload your current resume. Complete our online application form and ensure you address all requirements outlined in the position description before applying.

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