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Dental Assistant and Front Desk Coordinator
3 weeks ago
The role of a Dental Receptionist/Assistant is a dynamic position that combines chair-side assistance and front desk management.
Key Responsibilities:
- Prepare treatment rooms at the start of each day and clean up the practice at closing, ensuring sterilisation of dental instruments in accordance with infection control protocols.
- Assist dentists during various procedures, including general dentistry, orthodontics and dental implants.
- Take and develop digital X-rays as needed, maintaining accurate patient records and updating dental charts and medical histories.
- Manage inventory of dental supplies and assist in ordering as required.
- Greet patients warmly, manage check-ins, process patient registration forms and schedule appointments using practice management software.
- Answer phone calls and address patient enquiries in a courteous and professional manner.
- Manage patient billing, health fund claims and payment processing.
Requirements:
- Prior experience as a Dental Assistant or Receptionist is preferred.
- Certificate III in Dental Assisting is highly advantageous but not essential.
- Strong organisational skills and ability to manage multiple tasks efficiently.
- Excellent communication and interpersonal skills.
- Growth mindset and ability to work effectively in a team.
- Professional and compassionate attitude.
