Education Guidance Specialist

7 days ago

Brisbane, Queensland, Australia beBeeGuidance Full time $100,000 - $120,000
Education Guidance Specialist

We are seeking an Education Guidance Specialist to play a key role in guiding prospective students toward their education goals.

This exciting position involves creating meaningful connections with students, primarily through phone interactions, providing accurate and relevant course information. By building strong, service-focused relationships, you will help students make informed decisions about their future while achieving both campus and personal enrollment targets.

Main Responsibilities:

  • Build Connections: Develop strong relationships with prospective students, guiding them through the enrollment process while meeting service and enrollment targets.
  • Pipeline Management: Nurture prospective student pipelines, ensuring compliance with all regulatory requirements.
  • Empower Informed Decisions: Provide comprehensive course, career, and industry information to help students make confident choices.
  • Resolve Inquiries: Address student questions and concerns efficiently, adhering to Service Level Agreements.
  • Drive Growth: Prepare performance reports and contribute innovative ideas to boost enrollments and support business success.
  • Maintain Data Accuracy: Keep CRM systems up-to-date with accurate, real-time information.
  • Customer-Centric Approach: Handle feedback professionally, ensuring prompt and effective resolution of queries.

This is a unique opportunity to genuinely impact lives, helping students embark on exciting journeys of personal and professional growth.

Requirements:

  • Sales Expertise: Proven experience in meeting KPIs and sales targets, ideally within the education sector.
  • Tech-Savvy Approach: Familiarity with sales and service systems such as Salesforce CRM.
  • Strong Communication Skills: Excellent interpersonal abilities and a talent for building meaningful relationships.
  • Self-Motivation & Adaptability: A positive attitude, eagerness to learn, and resilience in a dynamic environment.
  • Team Player & Independent Worker: Comfortable working collaboratively toward shared goals, while being self-sufficient when needed.
  • Organizational Skills: Ability to prioritize tasks, communicate progress effectively, and manage stakeholder expectations.
  • Openness to Change: Willingness to adapt to evolving systems, processes, and responsibilities.

About Our Benefits:

We offer a range of benefits to support your personal and professional growth, including unlimited global career opportunities, flexible working arrangements, salary packaging, and health and well-being packages.

Diversity Equity and Inclusion:

We believe in fostering a culture of diversity, equity, and inclusion, where everyone feels valued and empowered to succeed.

How to Apply:

To apply for this exciting opportunity, please submit your application through our website.

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