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Collections Data Analyst

2 months ago


Melbourne, Victoria, Australia PayJoy Full time
About PayJoy

PayJoy is a mission-driven company dedicated to empowering individuals worldwide to access the modern financial system and achieve financial success. Our innovative technology transforms smartphones into collateral, enabling unbanked consumers to enter the credit system. With a strong focus on customer satisfaction, we have reached 10 million happy customers and over $1 billion in sales in 2023.

This RoleKey Responsibilities
  • As a Collections Analyst, you will serve as the primary strategic and analytical resource for country managers and finance teams. You will analyze and interpret data sets related to collections processes, portfolio segmentation, and other key performance indicators.
  • You will develop business recommendations based on data analysis, integrating multiple data sources to drive informed decision-making.
  • By leveraging data-driven insights, you will identify opportunities to optimize operational efficiencies, automate processes, and minimize human errors.
  • You will prepare and deliver program status updates and presentations to internal stakeholders and executive leadership teams as needed.
  • You will apply a technical mindset to identify operational drivers and propose data-driven solutions to improve collections outcomes.
Qualifications
  • Bachelor's degree or equivalent experience in Actuary, Economics, Finance, Data Science, or Statistics.
  • 2-3 years of relevant experience working in Collections or Data departments in a medium-sized financial institution.
  • Proficiency in using tools to manage large data sources and visualization, such as SQL, Snowflake, and PowerBI.
  • Knowledge of CRM tools for Collections and experience with Agile settings.
Benefits
  • Company-funded Health and Dental Insurance for employees and immediate family members.
  • Life insurance.
  • 30 days of Christmas bonus.
  • 20 days paid Vacation.
  • 50% Vacation premium.
  • 13% Saving funds.
  • $2,000 MXN monthly grocery coupons.
  • $2,000 USD annual Coworking Travel allowance.
  • $2,000 USD annual Professional Development allowance.
  • $500 USD annual Fitness allowance.
  • $500 USD Phone Finance allowance.
  • $250 USD Home Office equipment allowance.
  • $200 USD Headphone allowance.

PayJoy is an Equal Employment Opportunity employer and welcomes candidates from diverse backgrounds. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other protected characteristics.