Operational Excellence Specialist

12 hours ago


Perth, Western Australia Hospoworld Resourcing Full time

In a dynamic role, you will play a key part in supporting franchise partners and driving operational standards across multiple locations. As an In-Store Operations & Training Specialist, you will be responsible for maintaining and improving store-level operational standards.

About the Role:

Key Responsibilities:
  • Implementing and training on Standard Operating Procedures (SOPs) to ensure franchise stores operate according to company guidelines.
  • Developing franchise partners, store leaders, and their teams through structured training programs, ensuring compliance with training standards.
  • Coaching and guidance to help stores achieve sales targets, upselling goals, and other key metrics, using data to identify areas for improvement.

You will work closely with franchise partners to execute national and local marketing campaigns, ensuring they align with brand standards. This is an exciting opportunity to work with a leading brand that prioritizes operational excellence and team development.

The successful candidate will have a strong understanding of the QSR/fast casual sector, with a minimum 1-2 years of in-store Restaurant Management experience. They will also possess excellent communication skills, a passion for training and team development, and analytical thinking skills to interpret performance data.

We are offering a competitive salary of $75k - $85k + super and reimbursement of fuel for all travel required. You will also have the flexibility to create your own schedule and be part of a largely expanding company with opportunities for fast-tracked career progression.



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