Exceptional Support Practitioner

1 week ago


Tamworth, New South Wales, Australia Challenge Community Services Full time
About the Role

Challenge Community Services is seeking a dedicated and experienced Frontline Support Specialist to join our Disability Services division.

This pivotal role is perfect for a passionate individual who excels in providing high-quality, person-centred support, particularly to clients with complex and multiple support requirements.

  • Complex Care Management: Provide tailored support for clients with complex needs, working with teams to develop care plans and manage health, behavioural, and crisis scenarios.
  • Behavioural Support: Implement and manage behaviour strategies, de-escalate concerns, and ensure safety during emergencies.
  • Mentorship: Lead and mentor staff, offering guidance and fostering a high-performing team culture.
  • Client Engagement: Build strong relationships with clients and support networks, ensuring services align with individual goals and promote inclusion.
  • Advocacy & Documentation: Advocate for client rights, maintain accurate records, and ensure NDIS compliance.
  • Professional Development: Pursue ongoing learning, mentor future leaders, and demonstrate leadership aligned with organisational values.
About You

We are looking for an exceptional individual with:

  • Proven experience in high-intensity, person-centred disability support.
  • Strong interpersonal and communication skills.
  • Ability to model best practices in active support and mentor others.
  • Commitment to continuous professional development.
  • Ability to work independently and collaboratively.
  • Certificate III or IV in Disability Support or equivalent.
What We Offer

As a valued member of our team, you will have access to:

  • A satisfying salary package, including estimated salary of $60,000 - $80,000 per annum.
  • Meaningful work that makes a significant impact in the lives of individuals with disabilities and their support networks.
  • A supportive environment that values your expertise and contributions.
  • Opportunities for career growth and professional development.

Join us in delivering compassionate, collaborative, and people-focused services that empower individuals and enhance communities.



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