Global Logistics Solutions Architect

1 day ago

Sydney, New South Wales, Australia WiseTech Global Full time

At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics.

We are looking for a skilled professional to join our Systems Components team as a Global Logistics Solutions Architect.

This role sits in our WiseTech Platform services team, which enables WiseTech Product teams to deliver high-quality products faster. By building on our platforms, teams can rely on common building blocks that are designed to be flexible, secure, reliable, performant, scalable, and easy to use.

This role involves deeply engaging with both our customers and other product teams to understand their technical pain points and translate them into high-level design/solution documents. You will provide expert technical support to customer incidents and issues in a timely manner related to the system components/architecture core teams.

Key responsibilities include:

  • Deeply engaging with customers and product teams to understand technical pain points
  • Providing expert technical support to customer incidents and issues
  • Collaborating with software development teams to design concrete solutions
  • Assisting in aligning the product roadmap with company priorities and managing/updating the product enhancements backlog based on priorities
  • Participating in user acceptance testing (UAT) to validate the product meets functional objectives

To succeed in this role, you will require strong technical background experience working as a Software Developer, Technical Product Owner/Specialist or Technical Business Analyst. Strong communication skills are essential to bridge the gap between business needs and technical specifications.

Predicted Salary Range: $120,000 - $180,000 per annum, depending on location and experience.

As a key member of our Systems Components team, you will have the opportunity to work closely with cross-functional teams to deliver innovative solutions that meet the evolving needs of our customers. Our dynamic workplace offers personal and professional fulfillment and company success go hand-in-hand. Working at WiseTech provides you with the ability to work in an industry-leading culture with high levels of autonomy and ownership.

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