Store Manager

1 week ago


Woolloongabba, Queensland, Australia Dulux Group Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at the Dulux Trade Centre in Woolloongabba, QLD. As a Store Manager, you will be responsible for the smooth and efficient running of the store, including managing store financials, KPIs and stock levels, championing customer service excellence, and building strong relationships with the Dulux Field Sales Representative to drive growth.

Key Responsibilities
  • Financial Management: Oversee store financials, including budgeting, forecasting, and cost control.
  • Customer Service: Champion customer service excellence, ensuring that all customers receive a high level of service and support.
  • Team Leadership: Lead and manage a team of sales and customer service staff, providing coaching, guidance, and training to ensure they have the skills and knowledge needed to succeed.
  • Inventory Management: Manage stock levels, including ordering, receiving, and stocking products.
  • Health and Safety: Ensure the store is maintained in a safe and healthy environment, adhering to all relevant health and safety regulations and procedures.
Requirements
  • Proven retail management experience, with a strong track record of success.
  • Excellent customer service and communication skills.
  • Ability to lead and manage a team of sales and customer service staff.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role.
About Dulux Group

Dulux Group is a leading manufacturer and marketer of premium branded decorative paints, woodcare coatings, and texture coatings. We are committed to delivering high-quality products and services to our customers, and we are seeking a talented and experienced individual to join our team as a Store Manager.


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