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Customer Service Representative

2 months ago

Nowra, Australia Bradnam's Windows and Doors Full time
About the Opportunity

At Bradnam's Windows and Doors, we are seeking a highly motivated and organized Customer Service Coordinator to join our team in Nowra. As a key member of our sales and customer service team, you will play a vital role in providing exceptional customer experiences and supporting our sales representatives in delivering timely and accurate services to our valued customers.

Key Responsibilities:

  • Provide administrative support to the sales team, including data entry and coordination of building plans interpretation
  • Partner with sales representatives to ensure accurate and timely delivery of services to customers
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty
  • Assist in the development and implementation of sales strategies and initiatives to drive business growth
  • Contribute to a positive and inclusive team culture, promoting a collaborative and supportive work environment

About You:

  • You have previous work experience in a customer service position within the building industry
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • You are highly organized and able to prioritize tasks effectively, with a strong attention to detail and ability to meet deadlines
  • You are a self-starter with a strong willingness to learn and adapt to new situations, with a desire to grow and develop within the industry
  • You are a positive and flexible team player, able to adapt to changing business needs and priorities

What We Offer:

  • A competitive salary and benefits package, including fortnightly paid wages and discretionary incentive bonus
  • A structured and collaborative leadership team, committed to leading by example and living the Bradnam's Difference
  • Opportunities for professional development and growth within the company, with a focus on employee well-being and safety
  • A dynamic and inclusive work environment, with a strong focus on teamwork and collaboration
  • Employee discounts on Bradnam's windows and doors product range