Financial Services Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000

Job Overview

We are seeking a dedicated Financial Services Professional to join our Retail Banking team. As the public face of our bank, this role delivers a seamless banking experience to our customers.

The successful candidate will have in-depth conversations with customers to understand their financial needs and provide solutions through education and demonstration of our in-branch technology and digital banking options.

Main Responsibilities:

  • Conduct thorough financial assessments with every customer to identify their needs.
  • Provide personalized financial guidance and offer tailored solutions using our in-branch technology and digital banking services.
  • Solve complex problems and deliver effective solutions while upholding our risk-adverse culture.
  • Build strong relationships with customers by placing them at the centre of everything you do.

Required Skills and Qualifications:

We're interested in hearing from individuals who possess:

  • A proven track record of delivering exceptional Customer Service in Financial Services or related industries.
  • Excellent communication skills and the ability to articulate financial terms clearly.
  • The ability to ask insightful questions, find creative solutions, act with integrity, and prioritise customer needs.
  • Experience working in fast-paced commercial environments while maintaining a focus on customer-centric solutions.
  • A genuine interest in building a career with us and making a positive impact on customers' financial well-being.

About Our Company Culture:

We're committed to fostering an inclusive environment where employees can thrive professionally and personally. You'll be part of a diverse community that values collaboration, innovation, and growth. Join us in creating a better future for our customers and communities.

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