HR Operations Specialist

1 week ago

Sydney, New South Wales, Australia The Smith Family Full time
About Us

The Smith Family is a national children's education charity that works with young people experiencing poverty to overcome their circumstances and reach their full potential.

Salary & Benefits

We offer a competitive salary range of AU$80,000 - AU$110,000 per annum, plus excellent benefits including salary packaging, flexible work arrangements, and opportunities for career advancement.

Job Description

We are seeking an experienced HR Operations Specialist to deliver accurate and timely advice and support while ensuring the seamless operation and efficiency of our HR team's processes. The successful candidate will report to the Human Resources Business Partner and work alongside a dedicated team of professionals.

  • Collaborate with the HR team to efficiently address and resolve HR enquiries, provide coaching to leaders on case management, escalating complex queries as needed.
  • Extract and compile data, leveraging people analytics and reporting techniques to understand people management indicators and make informed decisions.
  • Use insights from various HR systems, processes, and data channels to optimise the employee experience (EX) and improve efficiency while driving knowledge sharing across the HR team.
  • Support team members in the interpretation and adherence to the Enterprise Agreement and/or appropriate industrial instruments.
  • Contribute to the review and revision of HR policies, processes, pay rates, and entitlements, ensuring compliance with current legislation, Modern Awards, and NES requirements.
Required Skills and Qualifications

To be successful in this role, you will require:

  • A Bachelor's degree in human resources management or related discipline.
  • A proactive, collaborative, and solutions-driven approach, supported by 3-5 years' experience in HR operations (ideally in a generalist role).
  • Expertise spanning HR policies and procedures, including an in-depth knowledge of enterprise agreements and industrial instruments (SCHADS would be an advantage) and HR law, including contracts, parental leave, discrimination, and dismissal procedures.
  • MS Office and HRIS proficiency.
Benefits

In addition to the competitive salary and benefits package, you can expect:

  • Flexible work options and opportunities to purchase additional annual leave.
  • Maximised take-home pay through salary packaging.
  • Excellent career opportunities, a suite of development programs, and a dedicated learning and development platform.
  • Inclusive leave options, including paid parental, cultural, and gender affirmation leave.
  • Support for your mental and physical health with a complete care and safety platform and unlimited Employee Assistance.

The Smith Family is committed to creating a workplace culture that values diversity, equity, and inclusion. We welcome applications from candidates who share these values and are passionate about making a difference in the lives of young Australians.

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