Global Freight Forwarding Specialist

1 month ago


Adelaide, South Australia C.H. Robinson Full time

As a key member of the C.H. Robinson team, you will be responsible for managing the shipment lifecycle of ocean imports, serving as the primary contact for customers and ensuring seamless execution of their logistics needs.

You will work closely with customers from the start of the shipment process, providing expert guidance and support to resolve any transportation or documentation issues that may arise. With a focus on operational excellence, you will be expected to maintain a deep understanding of international shipping processes, documentation, and terminology.

Key responsibilities will include:

  • Coordinating tasks on shipments to meet customer SOP requirements, including booking approvals, pre-alerts, governmental filings, and delivery execution.
  • Collaborating with international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem resolution.
  • Building strong relationships with customers, responding timely to their needs, and providing reporting and documentation support.

Requirements for this role include:

  • A high school degree or equivalent.
  • A minimum of 1 year of experience in global freight forwarding, logistics, or imports/exports customer service.

C.H. Robinson offers a dynamic and inclusive work environment, with opportunities for career growth and development. If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.



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