Front Office Hospitality Ambassador
2 weeks ago
Job Title: Front Office Receptionist
About the Role:We are seeking a Front Office Receptionist to provide exceptional customer service and be the welcoming face of our park. The ideal candidate will have previous experience in a front office role, excellent communication skills and a passion for delivering an outstanding guest experience.
The successful candidate will work as part of a close-knit team and possess strong organizational skills, attention to detail and a flexible attitude.
- Provide high-quality customer service to guests
- Process guest check-ins and outs
- Accurately use the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests' information regarding property and local areas of interest
- Complete day-to-day office administration tasks
To succeed in this role you will need:
- Previous front office experience within the hospitality industry
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
- Strong organizational skills and attention to detail
- Flexibility to work weekends, public holidays and evenings as needed
As a valued member of our team, you will enjoy:
- Discounted accommodation at over 300 parks nationally
- Discounts with our partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
If you are passionate about delivering exceptional customer service and working in a dynamic environment, please apply today
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