Front Office Hospitality Ambassador

2 weeks ago


Fremantle, Western Australia beBeeReceptionist Full time $55,000 - $70,000

Job Title: Front Office Receptionist

About the Role:

We are seeking a Front Office Receptionist to provide exceptional customer service and be the welcoming face of our park. The ideal candidate will have previous experience in a front office role, excellent communication skills and a passion for delivering an outstanding guest experience.

The successful candidate will work as part of a close-knit team and possess strong organizational skills, attention to detail and a flexible attitude.

  • Provide high-quality customer service to guests
  • Process guest check-ins and outs
  • Accurately use the park booking system to make reservations and manage accounts
  • Coordinate with the Housekeeping team to track readiness of accommodation
  • Supply guests' information regarding property and local areas of interest
  • Complete day-to-day office administration tasks
Requirements:

To succeed in this role you will need:

  • Previous front office experience within the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Strong organizational skills and attention to detail
  • Flexibility to work weekends, public holidays and evenings as needed
What We Offer:

As a valued member of our team, you will enjoy:

  • Discounted accommodation at over 300 parks nationally
  • Discounts with our partners
  • Service recognition awards
  • Access to Employee Assistance Program
  • Internal promotions and opportunities

If you are passionate about delivering exceptional customer service and working in a dynamic environment, please apply today



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