Water Service Performance Manager
6 days ago
Job Summary
The Manager, Water Service Performance is a key leadership role within Logan Water, responsible for driving customer service and engagement strategies, managing risk and quality assurance, and overseeing business governance and compliance frameworks.
Key Responsibilities
- Develop and implement customer service and engagement strategies to ensure high levels of customer satisfaction
- Manage risk and quality assurance processes to ensure compliance with regulatory requirements
- Oversee business governance and compliance frameworks to ensure effective management of Logan Water's assets and operations
Requirements
- Strategic leadership experience in the water or environment adjacent sectors
- Demonstrated expertise in providing expert guidance and insight on scientific matters across water, health and environmental matters
- Exceptional stakeholder management, engagement, and influencing skills
About Logan Water
Logan Water is a Directorate of Logan City Council, responsible for delivering essential water and wastewater services to the community. Our vision is to be reliable, sustainable, and committed to providing safe, reliable, and sustainable water and sewerage services for the benefit of the Logan community.
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