Customer Service Representative

1 month ago


Sydney, New South Wales, Australia KinCare Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at KinCare. In this role, you will provide exceptional support to our customers, ensuring they receive the care and assistance they need.

About You:

To succeed in this role, you will need:

  • Customer service experience within a call centre environment
  • Strong communication and active listening skills
  • Empathy, patience, and a solution-focused approach
  • Resilience and a positive attitude
  • Ability to work autonomously and as part of a team
  • Strong computer skills and experience with CRMs (Salesforce experience is advantageous)
  • Industry experience and/or a passion for community work is highly regarded

About KinCare:

KinCare is a leading provider of in-home care services, dedicated to empowering elderly Australians to live safely and independently in their homes. Our team is passionate about delivering exceptional care and support, and we are committed to making a positive impact in our community.

What We Offer:

As a Customer Service Representative at KinCare, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and make a real difference in the lives of our customers. We offer a rewarding and challenging work environment, with opportunities for career growth and professional development.



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