Gig Space Attendant

2 weeks ago


Perth, Western Australia YMCA WA Full time
About the Role

The YMCA WA is currently recruiting for two Casual HQ GigSpace Attendants. This role will be based at our HQ Leederville location, providing customer service to patrons of the Gig space and ensuring a safe and positive experience.

Duties and Responsibilities
  • Monitor use of the space, supervise patrons and musicians, and report incidents to the HQ Gig Space Shift Lead.
  • Ensure the room is clean and safe, maintaining high standards of venue presentation.
  • Provide exceptional customer service, responding to enquiries from patrons and addressing any concerns or issues.
  • Sell and take pre-purchased tickets at the door, handling cash transactions with accuracy and efficiency.
  • Ensure patrons adhere to conditions of entry, maintaining a secure and respectful environment.
  • Assist bands, sound technicians, and the Gig Space Shift Lead with event setup and pack down, contributing to the smooth operation of events.
Essential Requirements
  • Exceptional customer service skills, with a strong focus on delivering excellent experiences.
  • Able to work outside of normal working hours, including weekends and evenings, demonstrating flexibility and adaptability.
  • Demonstrated cash handling skills and strong maths ability, ensuring accurate transactions and financial management.
  • Ability to work as part of a team, collaborating with colleagues to achieve shared goals and objectives.
About the YMCA WA

The YMCA WA is a not-for-profit organisation that empowers young people through inspiring programs and services. With over 110 years of experience, we've been creating positive change and social impact in Western Australian communities.

We're committed to reinvesting surpluses back into youth and community projects, driving meaningful outcomes and contributions. Our team of over 600 employees are passionate about making a difference, and we're excited to welcome like-minded individuals to join us.

Benefits
  • Supportive Management, prioritising staff well-being and development.
  • Free employee assistance program, promoting mental health and wellness.
  • Career progression opportunities, fostering growth and advancement within the organisation.
  • Discounted corporate healthcare, enhancing overall health and wellbeing.
  • Join a dynamic and passionate team, committed to empowering young people and creating positive change.

For more information and to apply, please visit our website and click on the 'Get Involved' tab. We look forward to receiving your application.


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