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Insurance Administrator Lead

1 week ago

Brisbane, Queensland, Australia Pitcher Partners Full time

About Us

Pitcher Partners Wealth Protection is an association of independent full-service accounting, audit, and advisory firms focusing on family-controlled and privately owned businesses, high net-worth individuals, the public sector, and NFP organisations. With over 140 partners and 1300 staff, we provide superior expertise and advice to middle market clients while maintaining personal involvement and advocacy.

Your Role

This is a full-time role for a Senior Client Service Officer located in the Brisbane CBD. The successful candidate will be responsible for handling day-to-day client service and insurance admin tasks, ensuring customer satisfaction, providing customer and advisor support, and maintaining strong communication with clients and the wider team and firm.

Responsibilities

  • Day-to-Day Client Interactions: Engage with clients to address their needs and resolve issues efficiently
  • Insurance Policy Management: Maintain accurate records of client insurance policies to ensure seamless administration