Part-Time Financial Guide

3 days ago

Australia beBeeCustomer Full time $70,000 - $105,000

This is a permanent part-time role available in our Torrensville branch.

As one of South Australia's largest employers, we consider it our mission to make sure our employees are as passionate about helping South Australians reach their full potential as we are. That's why we're looking for locals who love supporting other locals and want to make a great career right here in SA.

We have an opportunity for a Customer Service Officer to join us at our Torrensville branch.

You will be the first point of contact for our customers when they walk into our branch. Your role will be dynamic and rewarding, as you help guide customers towards their financial goals, referring them to the right specialists and addressing their general banking queries.

Each day brings new challenges and opportunities, where no two days - or customers - are the same. So bring your resilience, flexibility, and positive energy to make every interaction exceptional.

Hours

This is a branch-based role and the hours are Monday - Thursday 9am - 4:15pm & Friday 9am - 5:15pm.

What We Need
  • Numerical skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
  • Customer service experience: ideally in a customer-facing role
  • Personality: an energetic personality coupled with a genuine passion for helping people
  • Resilience: ability to remain calm and composed while managing challenging situations or difficult customers
  • Communication skills: strong verbal and written communication skills, with an ability to clearly explain banking products and services
  • Team player: ability to work effectively with colleagues to support branch goals and deliver outstanding service
  • Adaptability: a will to learn and adapt to new banking procedures and technologies

No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At our bank, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.

What's In It For You?

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you'll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining our organisation means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

How Do I Apply?

Start here. Just click on the APPLY button.

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