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Sales and Service Representative

1 month ago

Ferntree Gully, Victoria, Australia Stratco Full time
About the Opportunity

An exciting full-time role has become available for a Sales and Service Representative based in our Ferntree Gully store. Reporting to the Store Manager, you will be responsible for providing exceptional customer service and sales expertise to drive business growth.

Key Responsibilities
  • Engage with customers to understand their needs and provide tailored solutions, enhancing their shopping experience.
  • Develop and maintain knowledge of Stratco products, leveraging this expertise to design and sell solutions that meet customer requirements.
  • Process inbound orders efficiently, ensuring seamless communication with customers and internal stakeholders.
  • Cultivate a positive, collaborative environment by working closely with team members, other stores, and departments as needed.
  • Maintain strict adherence to critical safety rules, contributing to a safe working environment.
Essential Skills and Qualifications
  • Proven computer and data entry skills, with proficiency in relevant software applications.
  • A strong desire to learn and develop knowledge of Stratco products and industry trends.
  • Demonstrated ability to work independently and collaboratively as part of a dynamic team.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • A commitment to ongoing learning and professional development, driving personal and business growth.
Benefits and Rewards
  • Competitive salary package, including a base salary range of AU$ $$55,000 - $65,000 per annum, depending on experience.
  • Flexible working arrangements, prioritizing work-life balance and employee well-being.
  • Opportunities for career advancement and professional development within Stratco.
  • A comprehensive benefits package, including private health insurance, paid parental leave, and employee assistance programs.
About Stratco

Stratco is a leading Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With over 75 years of experience, we supply a comprehensive range of products to the building and construction industries, home improvement markets, and DIY enthusiasts across Australia and New Zealand.