Retail Leadership Manager

5 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $65,000 - $70,000
Leadership Store Position

This is a leadership role that oversees the daily operations of a retail store. The manager is accountable for driving sales growth, managing team performance, and delivering an exceptional guest experience.

Key Responsibilities
  • Leadership and Team Management:
    • Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
    • Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
    • Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
    • Manage the store's hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other priorities.
  • Guest Experience and Community:
    • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions.
    • Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Working With Others:
    • Establish supportive and productive relationships with all team members, focusing on personal and professional development.
  • Operations:
    • Manage whole store profit and loss in accordance with goals (sales, etc.).
    • Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labor (including recruiting and training/development).
  • Budget Responsibility:
    • Accountable for controllable budget; labor hours; annual sales plan target.
  • People Management:
    • Leadership role directly responsible for all store employees (may delegate some aspects of management).

Additional Requirements:

  • Eligibility: Legally eligible to work in the jurisdiction of the store which you are assigned to.
  • Availability: Willing to work a flexible schedule.
  • Other Requirements: Willing to work as part of a team and also complete work independently.
  • Willingness to move through a store for most of a shift to help guests and accomplish work.
  • Experience: 1 year people management experience.

Assets:

  • Education: High School or Secondary School diploma, equivalent or above.
  • Experience: 2 years retail or sales specific management experience.

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