Career Opportunities Professional

1 week ago

Adelaide, South Australia beBeeCustomerService Full time $64,900 - $91,300
Unlock Your Potential

Multiple full-time, permanent roles are available for customer service professionals.

No prior banking experience? No worries We welcome enthusiastic individuals from all walks of life.

Elevate your skills and career: gain expert training, development opportunities, and flexible work options after 12 months.

The Team

We are a team of customer service specialists dedicated to providing exceptional service to our customers over the phone. Our goal is to deliver a seamless banking experience, striving to be one of the world's best contact centres.

What Will I Do?

As a customer service professional, you'll be the friendly voice guiding our customers through their banking journey. You'll handle a variety of customer inquiries, from simple account balances to complex product-related issues. Your exceptional communication skills will be essential as you build rapport and resolve customer concerns efficiently.

Key Responsibilities Include:
  • Providing top-notch customer service through inbound calls.
  • Resolving customer inquiries accurately and promptly.
  • Promoting financial products and services.
  • Contributing to a positive customer experience.
What's in It for Me?

You'll play a significant part in the future of our business. Our purpose is to create better futures together. So, we'll support you in developing your career, internal career prospects, and flexible working. You'll also continue learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What Do I Need?

We're seeking motivated individuals with a passion for helping others. You'll need strong communication and problem-solving skills to excel in this role. Prior customer service experience is a plus, but not essential.

Key Requirements:
  • Exceptional customer service skills.
  • Strong communication and interpersonal abilities.
  • Ability to multitask and prioritize effectively.
  • A positive and can-do attitude.

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