Retail Operations Manager

1 week ago


Perth, Western Australia Baby Bunting Full time
About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Baby Bunting. As an Assistant Store Manager, you will play a key role in overseeing the daily operations of our retail stores, working closely with our Store Manager and back of house team.

Key Responsibilities
  1. Customer Experience: Guide our team in educating parents on our products, demonstrating their features and benefits, and fostering genuine relationships with every customer.
  2. Store Operations: Oversee the store's back of house operations, working closely with the warehouse team and store administration assistant to manage loss prevention, stocktake, inventory levels, and store standards.
  3. Team Development: Train and onboard new team members, ensuring they have the skills and knowledge to excel in their roles.
  4. Health and Safety: Ensure that all OH&S protocols are upheld to promote a culture of safety for all.
Requirements
  1. Leadership Experience: Previous retail management experience (2-3 years) – preferably with a larger format retailer or a Store Manager from a smaller retail store.
  2. Communication Skills: Excellent communication skills with the ability to manage people with ease.
  3. Product Knowledge: The ability to guide customers through our range of products and brands.
  4. Results-Oriented: A proven track record of meeting and exceeding sales targets and KPIs.
  5. Leadership Qualities: An empathetic leader who takes pride in seeing their team succeed, and a career-driven leader who is committed to professional development.
About Us

At Baby Bunting, we nurture a culture that values inclusiveness, diversity, and growth. We are a progressive industry leader, proud of our achievements and committed to making a difference. Our values are at the heart of everything we do, and we believe our people and values make the difference.

Our Values
  1. Passionate: We are passionate about what we do and strive to deliver exceptional results.
  2. Considerate: We are considerate of our customers, colleagues, and the community we serve.
  3. Honest: We are honest and transparent in all our interactions.
  4. Positive: We maintain a positive attitude and approach every challenge with enthusiasm.
  5. Focused: We are focused on achieving our goals and delivering exceptional results.
  6. Bold: We are bold in our approach and committed to innovation and growth.

We offer a dynamic and friendly team environment, competitive salary and incentives, and opportunities for personal and professional growth. If you are a motivated and experienced Retail Operations Manager looking for a new challenge, we would love to hear from you.



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