Retail Sales Leader

4 weeks ago


Melbourne, Victoria, Australia MAC Full time

About the Role:

We are seeking a highly skilled Retail Sales Leader to join our team at MAC. As a Retail Sales Leader, you will be responsible for driving retail sales while delivering exceptional customer service.

Key Responsibilities:

  • Manage and develop the talent and capabilities of your team to achieve optimal performance.
  • Deliver retail operational excellence to provide an efficient and effective work environment.
  • Coach the team in customer service, sales & artistry and lead by example to ensure a high touch experience is delivered to each customer.
  • Conduct paid services once you are MAC certified.

What We Offer:

  • Corporate Discounts of up to 30% when shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store.
  • Personal Merchandise across two instalments each year for eligible employees.
  • Paid Parental Leave of 14 weeks for fulltime and parttime employees with 12 months service.
  • Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members.
  • Birthday Leave: Our fulltime and parttime employees are gifted a half day of leave (3.8 hours) on their birthday.
  • Learning Opportunities provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles.

About You:

  • Experience with makeup artistry.
  • Luxury beauty industry experience is highly desirable but not mandatory.
  • Proven leadership and retail experience.
  • Excellent customer service skills.
  • Previous experience in Sales/Goal driven environment is desirable.
  • Experience gained within a retail store environment is advantageous.
  • Excellent communication skills, leadership, organizational and time management skills.

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