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Statutory Claims Specialist
2 weeks ago
We are seeking a skilled professional to join our team at Marsh McLennan Companies.
This role will be based in the Brisbane office and requires working at least three days a week in the office.
Our organisation has over 50 years of experience in risk solutions for governments and their communities. We have the knowledge, expertise and passion for innovation.
This fantastic career opportunity requires you to determine and manage statutory workers' compensation claims in a timely and effective manner in accordance with the provisions of the QLD Workers' Compensation and Rehabilitation Act.
You will contribute to the effective operation of Claims Management Services to achieve the goals and objectives of the scheme.
In our organisation, everyone gives and gets the kind of support that inspires us to perform at our best.
We will count on you to:
- Provide high-quality claims management services to scheme members.
- Manage statutory claims from determination to finalisation, applying technical expertise on complex claims.
- Respond to all clients' needs in a timely manner to meet customer service standards.
- Maintain the claims management system, including claim estimates.
- Ensure compliance with legislative requirements and ethical standards, liaising with stakeholders as necessary.
About the Role:
- Determine and manage statutory workers' compensation claims in a timely and effective manner.
- Contribute to the effective operation of Claims Management Services to achieve the goals and objectives of the scheme.
- Work collaboratively with the team to deliver high-quality claims management services.
About You:
- 2-3 years' operational experience preferably in workers compensation related field.
- Knowledge of the QLD Workers' Compensation and Rehabilitation Act.
- Demonstrated ability to make decisions, solve problems and establish work priorities.
- Demonstrated ability to effectively liaise, communicate and negotiate with a wide range of personnel.
- Excellent written and verbal communication skills.
