
Depot Operations Manager
4 days ago
This role is responsible for leading all aspects of safety, performance, resourcing, reporting and team leadership within a depot environment.
The Operations Supervisor will set the tone by example, prioritize competing issues in a fast-paced working environment and ensure consistent application of standards, attitudes and behaviors throughout the team.
">- Safety Leadership">
- Ensure that all team members adhere to Standard Operating Procedures (SOPs) and safety standards.">
- Team Leadership and Coordination">
- Proactively lead the team, setting and maintaining work standards and behaviors.">
- Operational Performance">
- Ensure daily and weekly KPIs are updated and reviewed, and review and improve processes and ways of working.">
- Loading and Restraint">
- Check and sign off on local and outbound loads ensuring load restraint standards and Chain of Responsibility expectations are met.">
- Customer Focus">
- Consider the impact on customers at all times and collaborate with other functions and customer service to resolve delivery issues and customer queries.">
- Strong written and verbal communication skills.">
- Able to prioritize workload and achieve results through people.">
- Commitment to customer satisfaction, both internal and external.">
- Ability to build and maintain excellent relations with management, both internally and externally.">
- Lateral thinking with a hands-on attitude.">
- Ability to work under pressure and autonomously without direction.">
- Proven problem-solving ability with a solution-oriented approach.">
- Excellent Microsoft Office skills (Word, Excel, etc.).">
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