Claims Specialist

1 month ago


Bundoora, Victoria, Australia Fuse Recruitment Full time

{"h1": "Motor Claims Consultant Role", "p": "We are seeking a dedicated individual to manage the end-to-end claims process for our direct-to-consumer insurance brands. As a Motor Claims Consultant, you will be responsible for managing the full claims process from lodgement to settlement, liaising with customers to provide empathetic and professional support, and negotiating options as required for accurate processing of claims.", "ul": [{"li": "Manage the full claims process from lodgement to settlement"}, {"li": "Liaise with customers to provide empathetic and professional support"}, {"li": "Act as the initial lodgement point for customers"}, {"li": "Negotiate options as required for accurate processing of claims"}, {"li": "Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner"}], "h2": "Requirements", "ul": [{"li": "Proven track record of claims management experience or similar in a complex Customer Service environment"}, {"li": "A detail-oriented approach with a commitment to delivering excellent customer service"}, {"li": "Highly organized and able to work under pressure in a fast-paced environment"}, {"li": "Proven analytical and critical thinking capabilities"}, {"li": "Ability to show empathy and compassion by providing best commercial outcome"}], "p": "If you are a motivated and experienced claims professional looking for a new challenge, please apply now.", "h3": "About Fuse Recruitment", "p": "At Fuse, we specialize in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you."}


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