Customer Service Representative for Peak Trade Season
2 days ago
About the Role
We are seeking enthusiastic and highly motivated individuals to join our team as Customer Service Representatives for our peak trade season. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Assist customers with their queries and resolve any issues in a professional and courteous manner
- Provide product information and recommendations to customers
- Maintain a high level of product knowledge and stay up-to-date on new releases and promotions
- Work collaboratively with colleagues to achieve sales targets and drive business results
What You'll Get:
- A competitive salary of AU$35 per hour
- Ongoing training and development opportunities to enhance your skills and knowledge
- The opportunity to work with a leading retailer in the consumer electronics industry
- A fun and dynamic work environment with a passionate team
About Us
JB Hi-Fi is one of Australasia's largest and most trusted retailers, specialising in consumer electronics, home entertainment, and home appliances. We are committed to delivering an exceptional customer experience and have a strong focus on teamwork, talent development, and diversity.
Requirements:
- Previous customer service experience is essential
- You must be available to work throughout the peak trade season (early-September 2024 to early-February 2025)
- You may be required to work across multiple stores within a geographical area
Why Join Us?
- We offer a supportive and inclusive team environment
- We are committed to ongoing training and development opportunities
- We offer competitive salaries and benefits packages
- We are a leader in the consumer electronics industry and offer opportunities for career growth and development
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