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Operations Manager
2 months ago
SA Power Networks is seeking a highly skilled and experienced Operations Manager - Emergency Response to join their Asset Management & Operations team.
This is an exciting opportunity to lead the operational management and ensure effective financial control of Dispatch Operations and emergency response initiatives within Powerline & Electrical Services.
The successful candidate will be responsible for fostering a culture of safety and excellence, leading to zero accidents and injuries. They will also be responsible for cultivating a competitive service-oriented culture within their team, which values customer relationships and focuses on quality service outcomes.
Key Responsibilities- Develop and implement strategies to improve operational efficiency and effectiveness.
- Lead the development and implementation of emergency response plans and procedures.
- Provide sound financial management and control of all aspects of the group's operations.
- Establish and maintain a commercially focused culture that understands and controls costs.
- Contribute to the strategic direction of the operations and operationalise the strategy for successful implementation.
- Provide overall operational coordination and direction of Powerline operational groups to ensure that business objectives are achieved.
- Effectively utilise resources to ensure labour productivity is maximised and operating expenses are minimised and appropriately assigned.
- Develop a strong, profitable relationship with key internal and external customers with a focus on keeping customers accurately informed.
- Promote productivity and process improvement within workgroups to ensure the business objectives are achieved.
- Ensure regulatory standards are met within the area and SA Power Networks with a focus on the management of the life support customer processes and systems.
- You are a motivated and enthusiastic leader that enjoys working in a high performing team and is constantly looking for progress and improvements.
- You can communicate effectively with a broad range of stakeholders (from Operational Leaders to Senior Executive level) in a role focused on delivering quality service.
- You have extensive experience as a leader and have advanced Project Management skills.
- You have highly developed analytical skills and an advanced application of Continuous Improvement & Change Management capabilities.
- Graduate Degree in Management
- 10 years' experience as an Operational Manager in a medium sized operational business
- Current Driver's Licence