Sales and Support Team Member
2 days ago
Baby Bunting's mission is to support parents through every step of their journey.
About the RoleAs a Retail Sales Assistant, you will provide exceptional customer service, delivering a positive shopping experience and supporting new and expectant parents on their journey. This involves connecting with and understanding the needs of customers, providing personalized assistance and product recommendations. Additionally, you will guide customers through product features and benefits, ensuring they make informed choices. Your role also includes maintaining accurate stock levels and ensuring the store is well-presented and organized.
- CUSTOMER ENGAGEMENT: Connect with customers, understand their needs, and provide personalized assistance.
- PRODUCT DEMONSTRATION: Guide customers through product features and benefits.
- STOCK MANAGEMENT: Maintain accurate stock levels and ensure the store is well-presented and organized.
You are a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service. To be successful in this role, you will need prior customer service experience, ability to work in a fast-paced environment, high standards in customer service and store presentation, and proficiency in calming irate customers and resolving issues with empathy and professionalism.
- KEY SKILLS: Prior Customer Service Experience, Ability to work in a fast-paced environment, High Standards in customer service and store presentation, Proficient in calming irate customers and resolving issues with empathy and professionalism.
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