Policy and Research Manager

1 month ago

Melbourne, Victoria, Australia InTouch Multicultural Centre Against Family Violence Full time

The Policy and Research Manager will play a key role in leading in Touch's strategic policy and research activities, driving advocacy, systemic change, and growth. This role will work closely with the in Touch Executive team to build the evidence base for in Touch's service and program delivery, and establish a strong foundation for advocacy across government, sector, media, and community service providers.

Key Responsibilities:

  • Lead the development of an outcomes measurement framework to demonstrate in Touch's impact and support organisational growth.
  • Drive in Touch's policy and advocacy work, facilitating opportunities for collaboration with government on policy development and funding arrangements.
  • Progress in Touch's policy agenda through strategic engagement with government and parliamentary processes, and independent inquiries, by preparing reports, submissions, and briefings.
  • Work with staff across in Touch to identify systemic issues and relationship opportunities arising from in Touch's client services and capacity building work.
  • Support in Touch leadership and staff to identify, understand, and respond to social policy trends, new and emerging patterns of family violence, key policy issues impacting migrant and refugee communities, to influence service delivery, workforce management, and client support.
  • Lead engagement with the NOOR Survivor Advocate Group on policy, research, and advocacy opportunities, ensuring the group is well-supported through trauma-informed and lived-experience engagement best practices, and clear on purpose.
  • Drive strategies through policy and research to deliver greater impact from lived experience engagement.
  • Lead the development of a research agenda that establishes a high-quality evidence-based research program and reports that influence government and sector actions.
  • Promote the use of innovative methods of research and evaluation to solve complex challenges and deepen culturally responsive evaluation practices.
  • Lead the implementation of research findings by translating findings into the design and development of internal programs and service delivery, including training and development.

Requirements:

  • Tertiary or postgraduate qualification in a relevant field, such as community development, social policy, social work, government policy, or law.
  • At least 4 years leadership experience in policy or research role, or equivalent.
  • Experience in a social policy role, with a demonstrated ability to analyse and develop strategic policy and research agendas.
  • Experience producing high-quality submissions, reports, and briefings.
  • Experience developing an outcomes framework, with a demonstrated understanding of impact measurement and data collection.
  • Excellent verbal and written communication skills, with the ability to tailor communication to a wide range of audiences.
  • Understanding of family violence, multicultural, and migrant and refugee policy settings, challenges, and opportunities for reform.
  • Knowledge of the Victorian and national violence landscape, including current family violence reforms.
  • Experience working with migrant and refugee or multicultural communities.
  • Ability to speak a language in addition to English.
  • Personal Attributes: High ethical standards and alignment to in Touch values, acting with integrity and maintaining confidentiality. A change agent, with a commitment to continuous improvement and innovation. Solutions-focused, with a curious mind and a natural problem-solving ability. Pro-active and accountable, leading with emotional intelligence and the ability to provide constructive feedback and have sensitive discussions.

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