Head of Supply Chain Operations

3 weeks ago

Sydney, New South Wales, Australia Loadsmile Full time
About Loadsmile

Loadsmile is a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Job Description

About the Role: As the Head of Supply Chain Operations, you will lead, optimize, and help transform our Supply Chain across all operational processes. You will drive our best-in-class fulfilment outcomes, Customer Service standards, and customer onboarding, balancing business objectives, delivering exceptional value to our customers, and being a key cross-functional leader helping to shape the future of Loadsmile.

Key Responsibilities:

  • Lead and manage a team, fostering a culture of continuous improvement, accountability, and innovation.
  • Identify cost-saving opportunities through strategic sourcing and process optimization.
  • Collaborate with Product, Technology, and Supply Chain Solutions teams to support and drive the continuous innovation of our platform.
  • Collaborate cross-functionally with finance, sales, and product teams to support growth and new customer onboarding.
  • Serve as a key point of escalation for compliance, carrier, and shipper issues.

Qualifications and Skills:

  • Strong leadership experience in supply chain operations with a focus on fulfilment and customer service.
  • A passion for technology and drive for continuous improvement.
  • Ability to drive cost efficiencies and implement strategic sourcing initiatives.
  • Expertise in managing large teams and a proven track record of scaling operations.

About Loadsmile: At Loadsmile, we prioritize impact, aptitude, and passion. We're a community committed to innovation and sustainability, where every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

What We Offer:

  • Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth.
  • Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
  • Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life.

Join Loadsmile: If you're a mission-driven professional looking to make a difference in the logistics industry, we encourage you to apply. Together, let's drive real change and growth in a visionary company where your work has a tangible impact.

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