Customer Experience Strategist

Customer Experience StrategistWe are seeking a strategic thinker and customer experience expert to join our team. As a Customer Experience Strategist, you will be responsible for developing and implementing effective customer experience strategies to drive business growth and improve customer satisfaction.Your key responsibilities will include:Developing and...

Customer Experience StrategistWe are seeking an experienced Customer Experience Strategist to join our award-winning design practice. The ideal candidate will be passionate about designing exceptional customer experiences and have a creative mindset capable of tackling various challenges.The role involves conducting CX research from the customer's...

We're looking for a Customer Experience Strategist to join our team.About the JobAs the champion of CX, you'll create a vision for world-class experiences that build trust and drive growth. You'll be responsible for developing strategies and executing on them to ensure users trust us, are successful, and feel supported at every touchpoint.Key...

Customer Success StrategistWe are seeking an experienced Business Operations Manager to join our team and drive customer success across our organisation. In this role, you will be responsible for leading the onboarding process for new customers, collaborating with cross-functional teams to drive key projects, and implementing process improvements to drive...

Job Title: Customer Experience StrategistWe are customer-obsessed, prioritizing the needs and satisfaction of our customers above all else. Our innovative mindset fosters strong, lasting relationships as we strive to be the most customer-centric organization.Responsibilities:We develop and refine our customer proposition and customer journey roadmaps using...

Voice of Customer Strategist### Job DescriptionWe are seeking a Voice of Customer Strategist to join our team. In this role, you will be responsible for shaping our Voice of Customer strategy, driving cross-functional initiatives that improve satisfaction, loyalty, and operational efficiency. You will work closely with teams to drive measurable improvements...

Support Experience StrategistWe are seeking an expert in customer success to join our team as a Senior Support Escalation Manager. In this position, you will lead a team of dedicated support professionals in providing world-class reactive support experiences for some of the world's largest companies. You will be responsible for identifying process breakdowns...

Customer Experience StrategistWe are looking for a strategist who can lead frontline and specialist teams supporting both card programs—handling everything from first-touch support to complex, high-stakes inquiries.The ideal candidate will have expertise in customer experience strategy, performance management, and process improvement. They will also have...

Customer Experience StrategistWe are looking for a skilled CX strategist to develop and execute a comprehensive customer experience strategy that aligns with our company mission and growth objectives. You will champion the customer voice across the organization, ensuring customer insights drive product development and business decisions.

In-Store Experience StrategistWe are seeking a creative and analytical professional to join our team as an In-Store Experience Strategist. This role involves partnering with Nike and store teams to create and execute compelling visual merchandising and retail marketing initiatives for customers that deliver a premium in-store experience and commercial...