Senior Sales Operations Manager
1 week ago
A senior sales operations manager position has become available at the Dyson Group of Companies, a family-owned organization providing quality coach and bus services across Australia.
Estimated Salary$80,000 - $120,000 per annum.
About the RoleWe are seeking an experienced team leader to coordinate and manage sales booking and invoicing, school coordination, and operational planning. This full-time role is based at our Bundoora Head Office.
Main Responsibilities- Accurately process incoming coach sales enquires and bookings in a timely and efficient manner.
- Deliver accurate quotes and bookings.
- Maintain the highest level of efficiency and working knowledge of company systems and processes.
- Provide positive and professional leadership to the rest of charter sales and school admin team.
- Address team performance through providing feedback, coaching, training or counselling as required.
- Complete reports including monthly reports as required.
- Support school's coordinator and backfill in their absence.
- Actively participating in daily meetings.
- Ensure bookings are accurate and drivers have a full understanding of requirements of each job.
- Support Customer experience team, when necessary, by answering overflow phone calls and covering reception role for periods of unplanned absences.
- Experience in sales team leadership role.
- Demonstrated ability to assess risk in a sales environment with a high regard for safety.
- Strong organisational and time management skills.
- Exceptional attention to detail and ability to multitask competing priorities.
- Ability to read and understand budgetary reports and analysis.
- Demonstrated ability to match customer needs to company products.
- Outstanding verbal and written communication skills.
The Dyson Group of Companies values safety and strives to maintain a positive, collaborative workplace culture. We have over 1350 employees and provide quality coach and bus services across Australia.
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