Customer Experience Specialist

3 days ago

Burpengary, Queensland, Australia beBeeCustomer Full time $45,000 - $65,000
Customer Service Representative

We are seeking a Customer Service Representative to join our team.

This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our members and customers.

As a Customer Service Representative, you will be responsible for providing timely and accurate responses to customer inquiries, resolving issues in a professional and courteous manner, and ensuring that all customer interactions are positive and memorable.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, and in-person
  • Providing excellent customer service and support to ensure customer satisfaction
  • Resolving customer complaints and issues in a professional and courteous manner
  • Maintaining accurate records of customer interactions and resolving customer disputes
  • Collaborating with other departments to ensure seamless customer service delivery

Requirements:

  • Positive and friendly attitude
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of customer service principles and practices
  • High school diploma or equivalent required
  • Previous customer service experience preferred

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work in a dynamic and growing organization
  • Flexible working hours and remote work options

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Benefits

Our organization offers a range of benefits to support your health, wellbeing, and career development. These include:

  • Salary Sacrifice Program
  • Employee Assistance Program (EAP)
  • Generous leave entitlements
  • Professional development opportunities

By joining our team, you will have the opportunity to work in a collaborative and supportive environment, where your contributions will be valued and recognized.

Join Our Team

At our organization, we are committed to creating a workplace culture that is inclusive, diverse, and respectful of all employees. We recognize the value of diversity and believe that it drives innovation, creativity, and success.

By joining our team, you will become part of a vibrant and dynamic community that values collaboration, continuous learning, and personal growth.

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