Office Based Trainee
1 week ago
Role Summary:
The ideal candidate will be responsible for providing exceptional customer service and administrative support to our service delivery team. This includes monitoring email inboxes, reviewing care staff feedback, and being a first point of contact for customer inquiries.
Key Responsibilities:
- Provide exceptional customer service and administrative support to our service delivery team.
- Monitor email inboxes and review care staff feedback to ensure quality standards are maintained.
- Be a first point of contact for customer inquiries and assist with scheduling home visits and services.
- Maintain excellent communication with customers and Just Better Care support professionals.
- Perform a wide range of office-based administration tasks, including maintaining customer records, registers, and general administration.
Requirements:
- Clear and current criminal record check or willingness to obtain.
- Ability to work as part of a team.
- Excellent written and verbal communication and interpersonal skills.
- Demonstrated organisation and time management skills.
- Sound computer skills, including Microsoft Office suite.
- Desire to work within the aged and disability care industry.
What We Offer:
- Gain a nationally recognized qualification, Certificate III in Business.
- Unlock potential career growth and secure permanent employment within our company upon completion.
- Conveniently located near public transport and free parking.
- Fully covered training fees.
- Friendly, flexible, and supportive work environment.
- Access to our free Employee Assistance Program.
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