Office Based Trainee

3 weeks ago


Gold Coast, Queensland, Australia Just Better Care Full time

Role Summary:

The ideal candidate will be responsible for providing exceptional customer service and administrative support to our service delivery team. This includes monitoring email inboxes, reviewing care staff feedback, and being a first point of contact for customer inquiries.

Key Responsibilities:

  • Provide exceptional customer service and administrative support to our service delivery team.
  • Monitor email inboxes and review care staff feedback to ensure quality standards are maintained.
  • Be a first point of contact for customer inquiries and assist with scheduling home visits and services.
  • Maintain excellent communication with customers and Just Better Care support professionals.
  • Perform a wide range of office-based administration tasks, including maintaining customer records, registers, and general administration.

Requirements:

  • Clear and current criminal record check or willingness to obtain.
  • Ability to work as part of a team.
  • Excellent written and verbal communication and interpersonal skills.
  • Demonstrated organisation and time management skills.
  • Sound computer skills, including Microsoft Office suite.
  • Desire to work within the aged and disability care industry.

What We Offer:

  • Gain a nationally recognized qualification, Certificate III in Business.
  • Unlock potential career growth and secure permanent employment within our company upon completion.
  • Conveniently located near public transport and free parking.
  • Fully covered training fees.
  • Friendly, flexible, and supportive work environment.
  • Access to our free Employee Assistance Program.

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