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Effective Communication Specialist

3 weeks ago

Perth, Western Australia beBeeCustomerService Full time $40,000 - $60,000
Job Opportunity

We are a forward-thinking organization dedicated to revolutionizing customer connections.

As an Entry Level Customer Service Professional, you will be handling various channels, including phone, email, and chat, to provide top-notch customer support. Utilize effective communication skills to build rapport and deliver exceptional customer experiences.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, or chat
  • Delivering outstanding customer service to achieve high satisfaction levels
  • Addressing customer complaints in a timely and professional manner
  • Meting sales targets through upselling and cross-selling opportunities

Based in Perth, you will work flexible hours to ensure seamless customer support.

Why You'll Thrive with Us:

  • Rosters Available: Multiple flexible working arrangements available with hybrid options after probation
  • Supportive Team Culture: Benefit from regular social gatherings and collaborate with managers and senior team members committed to your success
  • Meaningful Work: Support customers by helping them make informed decisions about policies that best suit their needs
  • Fantastic Benefits: Enjoy yearly retention bonuses, awards, prizes, and discounts on health insurance
  • Career Advancement: Receive ongoing professional development, career progression, and comprehensive training to set you up for success

Our organization is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous candidates and offer support throughout the application process.