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Operations Manager

2 months ago

Hoppers Crossing, Victoria, Australia Bunnings Full time
About the Role

Bunnings is seeking an experienced Operations Manager to lead our store operations and deliver an exceptional customer experience. As a key member of our team, you will be responsible for maximising sales and profit through inventory management, visual merchandising, and marketing.

Key Responsibilities
  • Coach and empower your team to work safely and deliver best-in-class customer service
  • Lead the way in delivering best service to our customers across the whole store by coaching the right service behaviours
  • Develop and lead a friendly, helpful, and knowledgeable team
  • Ensure best practice is implemented and maintained
What We Need From You
  • Demonstrated leadership ability with a focus on driving teams of over 50
  • Previous experience in big box retail or a multi-site leadership role in speciality retail
  • A friendly, informal, and consultative style when working with others
  • A proven record of building service-focused teams
  • Experience in coaching and developing others
  • The ability to support and drive change
  • A strong safety awareness
  • Flexibility to work rotational rosters, public holidays, and weekends
What We Offer
  • A flexible and informal work environment that helps bring balance between work and home
  • Team discount at Bunnings, OnePass, and with other Wesfarmers retailers
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks
  • The opportunity to create a real difference in your local community and environment