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Restaurant Operations Manager

2 months ago


Gold Coast, Queensland, Australia Accor Apartments & Realty Full time

About the Role:

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Accor Apartments & Realty. As a Restaurant Supervisor, you will be responsible for leading a team of professionals to deliver exceptional customer experiences and maintain the highest standards of quality and service.

Key Responsibilities:

  • Lead by Example: Take charge during busy service hours, setting the pace and demonstrating exceptional leadership skills.
  • Team Collaboration: Work closely with your team to drive motivation, achieve exceptional results, and foster a positive work environment.
  • Schedule Management: Contribute to creating schedules, nurturing team growth, and harmonizing departmental efforts to ensure seamless operations.
  • Customer Experience: Create a welcoming atmosphere, turning every moment into a memorable experience and every interaction into a story.
  • Problem-Solving: Effectively manage challenges, transforming obstacles into opportunities and driving team success.
  • Service Excellence: Guide your team in delivering exceptional service, actively seeking out information to enhance product knowledge and drive continuous improvement.

Requirements:

  • Passion for Hospitality: Demonstrated genuine passion and enthusiasm for the hospitality and food sector.
  • Leadership Experience: Prior history of guiding and empowering teams, with a focus on delivering exceptional customer experiences.
  • Flexibility: Familiarity with diverse food & beverage settings and flexibility to work across different schedules, including weekends and public holidays as required.
  • Qualifications: Possession of a valid RSA or an equivalent qualification for the specific Country/State/Territory.
  • Communication Skills: Passion for engaging with patrons and leading a team of diverse professionals.

About Accor:

We welcome you as you are, helping you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.