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Parts Interpreter Assistant

2 months ago

Warwick Farm, New South Wales, Australia Peter Warren Automotive Holdings Full time
{"title": "Parts Interpreter Assistant", "description": "About the Role

We are seeking a motivated and enthusiastic Parts Interpreter Assistant to join our team at Peter Warren Automotive Holdings. The successful applicant will have a positive can-do attitude and a willingness to learn.

Key Responsibilities
  • Liaise with customers to assist with Spare Parts and Accessories enquiries
  • Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts
  • Use of online Manufacturer's portal to locate and source parts
  • Producing quotes for Panel Shops and Mechanical Workshops
  • Processing of Customer orders and/or quotes through the DMS system (ERA)
  • Assist with stock checking and order processing
  • Working as part of a team to provide & maintain a high level standard of customer service
Requirements
  • Experience with genuine parts or in the industry preferred, but we are open to training eager learners
  • Exceptional interpersonal and customer service skills
  • Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
  • Ability to work well under pressure
Benefits
  • Employee Assistance Program (EAP)
  • Training Pathway and Growth opportunities provided
  • Supportive environment with ongoing feedback and guidance
  • Discounted Bupa Private Health Insurance
  • Exclusive discounts with our Samsung Partnership Program
  • Discounted Gym memberships
", "lang_code": "en-US"}